Web & software
AI receptionist / Med spa
Med spa callers often start with a price question, and they often call in the evening after reading about a treatment. Injectors cannot stop a treatment to answer. An AI receptionist can give your approved prices and policies, take a consultation request and leave medical questions to a qualified provider.
Play the sample callCalls it meets
These are the calls a pilot is planned around. For each one: what the receptionist asks and records, and the point where a person takes over.
Tether / Sample conversation
A sample conversation, written by us, showing how Tether, the MoxiSync AI receptionist, could handle a call you would otherwise miss and what your team would receive. It is not a recording or a live agent. Tether is offered through guided pilots that are scoped and tested with each business.
Friday, 6:20 pm · the clinic closed at six
Thanks for calling. The clinic is closed for the evening, but I can take a request for the team. What are you interested in?
I was wondering how much Botox costs, and whether you have anything next week.
Pricing depends on the treatment area and is confirmed at your consultation. I can ask the team to call you with prices and times. Have you had treatment with us before?
No, it'd be my first time. Afternoons are better for me.
Thank you. I've noted a new client asking about neurotoxin pricing, with afternoons next week preferred. The team will call you tomorrow to confirm.
Tether: Thank you. I've noted a new client asking about neurotoxin pricing, with afternoons next week preferred. The team will call you tomorrow to confirm. Outcome: New-client request: neurotoxin pricing, afternoons next week
Boundaries
A pilot starts by writing these lists down with you. They are a starting point for med spas, not a fixed product.
Compared with the alternatives
Voicemail costs nothing but leaves new callers with a beep, and many simply try the next med spa. A human answering service handles sensitive callers well but often sends a message someone has to retype. An AI receptionist is consistent on routine requests and sends sensitive calls to your team. See the full comparison.
That is what the free calculator estimates for an example business using published averages. Put in your own call numbers to see yours.
How a pilot works
Setup is quoted in a written scope. Voice usage is billed by use and priced separately. Nothing goes live until test calls pass.
Usually price and availability questions within approved answers, or another routine request your team knows well.
The approved answers, the calls that go to a person and the fallback if nobody picks up.
Authorized test calls, including interruptions, odd questions and failed transfers.
Look at real requests and handoffs, then adjust, pause or expand.
Common questions
No. It can describe what a treatment is in the approved words you give it, and it sends anything about suitability, risks or aftercare to a qualified provider.
Not in a standard pilot. Payment handling on calls needs its own review. It can explain your deposit policy and pass the booking to the team.
It says what you approve and nothing more. Most med spas keep it to answering the question and taking the request.
It is quoted per pilot. One-off setup covers the call flow, approved answers and handoff. Voice usage (telephone minutes, speech and model processing, number rental) is billed by use and priced separately, and depends on how many calls it takes and how long they last.
Tether, the MoxiSync receptionist, is in development and offered through guided early-access pilots. There is no public live calling or self-service signup, and availability depends on your region and phone routing.
Keep reading
Bring one routine call type to a free 20-minute call. We'll look at where calls slip and whether a Tether pilot fits.