01
Where it usually stalls
High-intent callers arrive when the team is busy, closed, or already handling another job. Without a recovery workflow, the business pays for demand it never tracks.
02
What to inspect first
Check call handling, voicemail, missed-call alerts, text replies, where the call gets recorded, and what the owner can see. What usually breaks is the minute after the ring.
03
Smallest useful fix
Catch the missed call, reply by text, and give it one visible status before adding anything more complicated.
